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工作机会

工作机会

Exactal是一家年轻、富有创新精神的软件公司,我们致力营造充满启发性的办公环境,并鼓励创造力和创新。我们拥有一支随和、采取集中管理模式的团队,现诚邀富有敬业精神的专业人士加盟。如果你正在寻找具挑战性和前景的职业,欢迎详阅以下各个空缺岗位的具体职责与要求。

Support Engineer – Austin

  • Provide local Help Desk support services for the America region including handling support phone calls and emails, and performing software product installations for local customers via remote access
  • Raise, analyse, track and resolve support incidents for customers
  • Analyse the customers hardware and network in conjunction with our software application to determine cause of issues and to identify resolutions
  • Liaise with the R&D team in relation to support incidents requiring software developer input