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Support

ConnectX Support

Comprehensive support is provided to all ConnectX customers via email and phone. At this time, support is provided via the RIB team based in Sydney, but this will be expanded in time. This support is included for all Project Collaborators as part of the licensing fee, and covers product questions and answers, assisting with browser issues, plus logging and tracking progress on product issues.

Need Help? Get in Touch.




Australia 1300 653 420 (toll free)

New Zealand 0800 003 265 (toll free)

International +61 (0)2 9420 8266

Hours: Monday-Friday 07.30-18.30 AEST
Emergency Support also available outside of these hours.